Welcome to MCNA!
MCNA is proud to be a dental benefits carrier for the Utah Medicaid Dental Program, and we are glad you have chosen to join us by becoming a dental provider for our statewide network. MCNA is a provider-friendly program, founded and run by dentists who seek to provide access to high quality dental care for those who need it most. This monthly provider newsletter is one way we reach out to your office with the important tips, operational information, and program announcements that will help you provide the best care and services to our members. The relationships we build with the dental providers who choose to participate in our network are the key to our success. Without you, we could not provide the dental care and services our communities need. Thank you for partnering with MCNA, and for utilizing your professional skills and knowledge to treat our Utah members!
MCNA Updates
MCNA is proud to be a dental benefits carrier for the Utah Medicaid Dental Program, and we are glad you have chosen to join us by becoming a dental provider for our statewide network. MCNA is a provider-friendly program, founded and run by dentists who seek to provide access to high quality dental care for those who need it most. This monthly provider newsletter is one way we reach out to your office with the important tips, operational information, and program announcements that will help you provide the best care and services to our members. The relationships we build with the dental providers who choose to participate in our network are the key to our success. Without you, we could not provide the dental care and services our communities need. Thank you for partnering with MCNA, and for utilizing your professional skills and knowledge to treat our Utah members! |
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Discover the Power of MCNA's Provider Portal
MCNA's free online Provider Portal presents you with secure access to all of the most important information you need, when you need it. Our Provider Portal puts easy-to-use, effective patient and practice management tools at your fingertips. At MCNA, we are dedicated to delivering service excellence to our network providers. We maintain a carefully curated library of available features on our Provider Portal that have been designed with you in mind.
As an added bonus, we have created a companion series of tutorial videos to help guide our providers from their first steps setting up a Provider Portal account to the successful submission and tracking of claims and authorizations. Our detailed videos bring the outstanding utility of our Provider Portal to life as no standard user guide could. Do you have questions about MCNA's Provider Portal or need help setting up your account? Please call our Provider Hotline at 1-844-902-6262 (6 a.m. to 6 p.m., Mountain Time, Monday through Friday).
Your Practice
MCNA's free online Provider Portal presents you with secure access to all of the most important information you need, when you need it. Our Provider Portal puts easy-to-use, effective patient and practice management tools at your fingertips. At MCNA, we are dedicated to delivering service excellence to our network providers. We maintain a carefully curated library of available features on our Provider Portal that have been designed with you in mind.
As an added bonus, we have created a companion series of tutorial videos to help guide our providers from their first steps setting up a Provider Portal account to the successful submission and tracking of claims and authorizations. Our detailed videos bring the outstanding utility of our Provider Portal to life as no standard user guide could. Do you have questions about MCNA's Provider Portal or need help setting up your account? Please call our Provider Hotline at 1-844-902-6262 (6 a.m. to 6 p.m., Mountain Time, Monday through Friday). |
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Vigilant Verification: Check Member Eligibility at Every Appointment
Member eligibility can vary, which is why it is important for your office staff to verify an MCNA member's eligibility not only when scheduling an appointment but also on the day of the appointment. If member eligibility with MCNA is not verified before providing services, your claim may be denied if the member was not actually eligible on the date of service. MCNA offers you several methods for verification. All ...
MCNA Updates
Member eligibility can vary, which is why it is important for your office staff to verify an MCNA member's eligibility not only when scheduling an appointment but also on the day of the appointment. If member eligibility with MCNA is not verified before providing services, your claim may be denied if the member was not actually eligible on the date of service. MCNA offers you several methods for verification. All ... |
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Contacting Provider Relations
Our Provider Relations team is here to provide excellent and thorough customer service for you and your office staff. If you have a question or have identified an issue that you feel requires resolution with us, please contact our team using the following information:
MCNA Updates
Our Provider Relations team is here to provide excellent and thorough customer service for you and your office staff. If you have a question or have identified an issue that you feel requires resolution with us, please contact our team using the following information:
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Provider Manual Updates
The MCNA Provider Manual is your primary resource for important Utah Medicaid Dental Program information, including documentation and claims submission requirements for all covered service codes. You can access the most current version of the Provider Manual online through your Provider Portal account. As a best practice, please remember to check the home page of your Provider Portal account often for announcements regarding the Provider Manual. We post notification for all providers when a newly updated version of the manual is available for download.
MCNA Updates
The MCNA Provider Manual is your primary resource for important Utah Medicaid Dental Program information, including documentation and claims submission requirements for all covered service codes. You can access the most current version of the Provider Manual online through your Provider Portal account. As a best practice, please remember to check the home page of your Provider Portal account often for announcements regarding the Provider Manual. We post notification for all providers when a newly updated version of the manual is available for download. |
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