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Texas Edition  •  September 2014
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Finding Answers with MCNA's Provider Manual
Finding Answers with MCNA's Provider Manual

When you become a part of MCNA's provider network, you gain access to many powerful tools and resources that MCNA has created to streamline and simplify daily office administrative duties in your practice. The most powerful resource available to you is your Provider Manual. In it, you will find everything you need to know about our programs, policies, and procedures.

As a best practice for you and your staff, we strongly encourage you to take some time to review your Provider Manual. The manual will likely provide the answers to the questions about MCNA's programs and requirements you may have. A review of the manual may also help you to better focus your questions for our Provider Hotline Representatives who are always ready to take your call. The intent behind our Provider Manual has always been to make our program more accessible for you, and we hope you find it to be an extremely helpful resource.

MCNA's Provider Manual is always available to you and your office staff on your Provider Portal account (http://portal.mcna.net). If you do not already have a Provider Portal account, signing up is simple! Visit the link provided here and click on "Register a New Account." Onscreen instructions will help you get your account operational and get you started using our powerful, all-in-one online tool.

MCNA Updates
Finding Answers with MCNA's Provider Manual

When you become a part of MCNA's provider network, you gain access to many powerful tools and resources that MCNA has created to streamline and simplify daily office administrative duties in your practice. The most powerful resource available to you is your Provider Manual. In it, you will find everything you need to know about our programs, policies, and procedures.

As a best practice for you and your staff, we strongly encourage you to take some time to review your Provider Manual. The manual will likely provide the answers to the questions about MCNA's programs and requirements you may have. A review of the manual may also help you to better focus your questions for our Provider Hotline Representatives who are always ready to take your call. The intent behind our Provider Manual has always been to make our program more accessible for you, and we hope you find it to be an extremely helpful resource.

MCNA's Provider Manual is always available to you and your office staff on your Provider Portal account (http://portal.mcna.net). If you do not already have a Provider Portal account, signing up is simple! Visit the link provided here and click on "Register a New Account." Onscreen instructions will help you get your account operational and get you started using our powerful, all-in-one online tool.

Accessing Your Provider Portal: the Support and Downloads Page
Accessing Your Provider Portal: the Support and Downloads Page

MCNA offers all of our network providers the benefits of...

MCNA Updates
Accessing Your Provider Portal: the Support and Downloads Page

MCNA offers all of our network providers the benefits of...

UM Quick Tips
UM Quick Tips

In every issue of our newsletter, we include utilization management tips that alert you to program information that is important to your office. Please click "Read More" below for this helpful information.

Utilization Management
UM Quick Tips

In every issue of our newsletter, we include utilization management tips that alert you to program information that is important to your office. Please click "Read More" below for this helpful information.

Ensuring Understanding: Member Rights and Responsibilities
Ensuring Understanding: Member Rights and Responsibilities

An MCNA member and his or her parent's full understanding of member rights and responsibilities as well as covered dental benefits under their plan is a part of their overall health literacy. Health literacy is an essential component of making decisions about dental care and services. Many members and their parents, however, come to dental appointments without a clear understanding of this critical information. As an MCNA network dental provider, you have an opportunity during each dental visit to facilitate an appropriate decision-making process by helping our members achieve increased health literacy.

A lack of understanding about member rights and responsibilities and covered benefits can...

Communication
Ensuring Understanding: Member Rights and Responsibilities

An MCNA member and his or her parent's full understanding of member rights and responsibilities as well as covered dental benefits under their plan is a part of their overall health literacy. Health literacy is an essential component of making decisions about dental care and services. Many members and their parents, however, come to dental appointments without a clear understanding of this critical information. As an MCNA network dental provider, you have an opportunity during each dental visit to facilitate an appropriate decision-making process by helping our members achieve increased health literacy.

A lack of understanding about member rights and responsibilities and covered benefits can...

Send Them Back to School with Smiles!
Send Them Back to School with Smiles!

It's September and that means children across the country are settling into a new school year. For many, this time also means completing a...

Children's Corner
Send Them Back to School with Smiles!

It's September and that means children across the country are settling into a new school year. For many, this time also means completing a...

Helping You Bridge Gaps in Care
Helping You Bridge Gaps in Care

MCNA's Quality Improvement (QI) department devotes time and resources to ensuring our members receive high quality dental care and services. We understand that...

Quality Improvement
Helping You Bridge Gaps in Care

MCNA's Quality Improvement (QI) department devotes time and resources to ensuring our members receive high quality dental care and services. We understand that...

Healthy Habits Make Healthy Smiles!
Healthy Habits Make Healthy Smiles!

MCNA recognizes and celebrates nationally observed months dedicated to raising and promoting awareness about health and making healthy choices. These months highlight a range of health concerns, but all of them encourage all people to take positive steps to improve their own health. Taking on healthier habits, like eating more fruits and vegetables and attending regular dentist and doctor visits, can all have a beneficial impact on oral health.

September is traditionally associated with children going back to school. This month has been...

Quality Improvement
Healthy Habits Make Healthy Smiles!

MCNA recognizes and celebrates nationally observed months dedicated to raising and promoting awareness about health and making healthy choices. These months highlight a range of health concerns, but all of them encourage all people to take positive steps to improve their own health. Taking on healthier habits, like eating more fruits and vegetables and attending regular dentist and doctor visits, can all have a beneficial impact on oral health.

September is traditionally associated with children going back to school. This month has been...

National Apple Month
National Apple Month
October 2014
Upcoming Events
National Apple Month
October 2014
Tooth Tattoos
Tooth Tattoos
Dental Artwork
Tooth Tattoos