Finding Answers with MCNA's Provider Manual
When you become a part of MCNA's provider network, you gain access to many powerful tools and resources that MCNA has created to streamline and simplify daily office administrative duties in your practice. The most powerful resource available to you is your Provider Manual. In it, you will find everything you need to know about our programs, policies, and procedures.
As a best practice for you and your staff, we strongly encourage you to take some time to review your Provider Manual. The manual will likely provide the answers to the questions about MCNA's programs and requirements you may have. A review of the manual may also help you to better focus your questions for our Provider Hotline Representatives who are always ready to take your call. The intent behind our Provider Manual has always been to make our program more accessible for you, and we hope you find it to be an extremely helpful resource.
MCNA's Provider Manual is always available to you and your office staff on your Provider Portal account (http://portal.mcna.net). If you do not already have a Provider Portal account, signing up is simple! Visit the link provided here and click on "Register a New Account." Onscreen instructions will help you get your account operational and get you started using our powerful, all-in-one online tool.