Requesting Interpreter Services through MCNA
If a member speaks a language not spoken by your office staff, MCNA can arrange for free interpreter services, including interpretation of American Sign Language (ASL), to help ensure that dental care and treatment is presented in a member's preferred or primary language. You may request interpreter services by sending an email to interpreterservices@mcna.net. You may also contact our Provider Hotline at 1-844-343-6262 (7 a.m. to 7 p.m., Central Time, Monday through Friday).
Communication
If a member speaks a language not spoken by your office staff, MCNA can arrange for free interpreter services, including interpretation of American Sign Language (ASL), to help ensure that dental care and treatment is presented in a member's preferred or primary language. You may request interpreter services by sending an email to interpreterservices@mcna.net. You may also contact our Provider Hotline at 1-844-343-6262 (7 a.m. to 7 p.m., Central Time, Monday through Friday). |
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Special Care: Serving Young Children with Special Health Care Needs
Families who have children with special health care needs face many challenges in securing the appropriate dental and health care services. Providing optimum oral health care for children with special health care needs starts with the creation of a shared philosophy of care between families and oral health professionals. Family-centered services and information enable parents and caregivers to access the best care for their child through a dental healthcare environment and professionals are responsive to the family's priorities and choices. The National Maternal and Child Oral Health Resource Center (OHRC) provides effective oral health resources, training, and technical assistance to oral health professionals who wish to provide dental care and services to children with special health care needs. They have ...
Quality Improvement
Families who have children with special health care needs face many challenges in securing the appropriate dental and health care services. Providing optimum oral health care for children with special health care needs starts with the creation of a shared philosophy of care between families and oral health professionals. Family-centered services and information enable parents and caregivers to access the best care for their child through a dental healthcare environment and professionals are responsive to the family's priorities and choices. The National Maternal and Child Oral Health Resource Center (OHRC) provides effective oral health resources, training, and technical assistance to oral health professionals who wish to provide dental care and services to children with special health care needs. They have ... |
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Contacting Provider Relations
Our Provider Relations team is here to provide excellent and thorough customer service for you and your office staff. If you have a question or have identified an issue that you feel requires resolution with us, please contact our team using the following information ...
MCNA Updates
Our Provider Relations team is here to provide excellent and thorough customer service for you and your office staff. If you have a question or have identified an issue that you feel requires resolution with us, please contact our team using the following information ... |
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