MCNA Dental
Dental Details  •  Monthly Provider Newsletter
Texas Edition  •  June 2017
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YourTexasBenefitsCard Portal Integration Pilot
YourTexasBenefitsCard Portal Integration Pilot

Effective June 23, 2017, Texas Medicaid will be conducting a provider pilot to integrate the YourTexasBenefitsCard.com (YTBC) provider portal with the MCNA provider portal. Other managed care organizations and dental maintenance organizations are participating in this pilot. Providers will be able to access the YTBC portal to view Medicaid patients' available health information with one single click from the MCNA portal. To get more information regarding this pilot, visit www.YourTexasBenefitsCard.com and click on the HHS Pilot Packet.

In preparation for the pilot, we invite you to take a brief survey. Your responses will be confidential and will help us improve the quality of the information we provide. Click here to take the survey now. Thank you very much for your time and cooperation.

MCNA Updates
YourTexasBenefitsCard Portal Integration Pilot

Effective June 23, 2017, Texas Medicaid will be conducting a provider pilot to integrate the YourTexasBenefitsCard.com (YTBC) provider portal with the MCNA provider portal. Other managed care organizations and dental maintenance organizations are participating in this pilot. Providers will be able to access the YTBC portal to view Medicaid patients' available health information with one single click from the MCNA portal. To get more information regarding this pilot, visit www.YourTexasBenefitsCard.com and click on the HHS Pilot Packet.

In preparation for the pilot, we invite you to take a brief survey. Your responses will be confidential and will help us improve the quality of the information we provide. Click here to take the survey now. Thank you very much for your time and cooperation.

Vigilant Verification: Check Member Eligibility at Every Appointment
Vigilant Verification: Check Member Eligibility at Every Appointment

Member eligibility varies daily. It is important for your office staff to verify an MCNA member's eligibility not only when scheduling an appointment but also on the day of the appointment. If member eligibility with MCNA is not verified before providing services, your claim may be denied if the member was not actually eligible on the date of service.

MCNA offers you several methods for verification. All methods listed below allow you to verify member eligibility 24 hours a day/7 days a week:

  • Electronically through MCNA's Online Provider Portal (http://portal.mcna.net)
  • By calling the MCNA Provider Hotline
  • By calling the MCNA Member Hotline

Please note that due to possible eligibility status changes, the information provided when you verify member eligibility does not guarantee payment of your claims.

MCNA strongly recommends using our Provider Portal to quickly and easily verify all member eligibility. Access your Provider Portal account at http://portal.mcna.net. Please call our Provider Hotline if you have a question about verifying member eligibility for an MCNA member.

Your Practice
Vigilant Verification: Check Member Eligibility at Every Appointment

Member eligibility varies daily. It is important for your office staff to verify an MCNA member's eligibility not only when scheduling an appointment but also on the day of the appointment. If member eligibility with MCNA is not verified before providing services, your claim may be denied if the member was not actually eligible on the date of service.

MCNA offers you several methods for verification. All methods listed below allow you to verify member eligibility 24 hours a day/7 days a week:

  • Electronically through MCNA's Online Provider Portal (http://portal.mcna.net)
  • By calling the MCNA Provider Hotline
  • By calling the MCNA Member Hotline

Please note that due to possible eligibility status changes, the information provided when you verify member eligibility does not guarantee payment of your claims.

MCNA strongly recommends using our Provider Portal to quickly and easily verify all member eligibility. Access your Provider Portal account at http://portal.mcna.net. Please call our Provider Hotline if you have a question about verifying member eligibility for an MCNA member.

Informed Consent
Informed Consent

The definition and requirements of informed consent can change depending upon the details of a member's condition and the associated treatment plan. Taking a moment to consider whether your patient has truly comprehended the treatment in question and given the necessary consent is ...

Communication
Informed Consent

The definition and requirements of informed consent can change depending upon the details of a member's condition and the associated treatment plan. Taking a moment to consider whether your patient has truly comprehended the treatment in question and given the necessary consent is ...

Parent Connection: Talking About Tooth Decay
Parent Connection: Talking About Tooth Decay

Parents are the first line of defense against childhood tooth decay and other oral problems. When they can teach their children from an early age about oral health and good oral hygiene habits at ...

Children's Corner
Parent Connection: Talking About Tooth Decay

Parents are the first line of defense against childhood tooth decay and other oral problems. When they can teach their children from an early age about oral health and good oral hygiene habits at ...

National Cell Phone Courtesy Month - July
National Cell Phone Courtesy Month - July

Cell phones are great resources for communication, information, and entertainment, but they are easy to overuse in situations when person-to-person contact may be of more value. This July, observe National Cell Phone Courtesy Month by being mindful of your cell phone use and how it affects those around you. Here are a few tips to get you started:

  • Silence Smartphones: Silence your phone for meetings, meals, and important events like dates. Even better - turn them off completely! Let others know that they are your priority.
  • 10-foot Rule: Position yourself 10 feet away from windows and buildings when stepping outside to take a call. Keep your conversations private and avoid interrupting others.
  • The Cellular Crutch: Avoid automatically turning to your smartphone when entering a new or uncomfortable situation, like a new office or a wedding reception. Take time to engage with those around you in face-to-face conversation.

Click here to see more tips for great cell phone etiquette.

Upcoming Events
National Cell Phone Courtesy Month - July

Cell phones are great resources for communication, information, and entertainment, but they are easy to overuse in situations when person-to-person contact may be of more value. This July, observe National Cell Phone Courtesy Month by being mindful of your cell phone use and how it affects those around you. Here are a few tips to get you started:

  • Silence Smartphones: Silence your phone for meetings, meals, and important events like dates. Even better - turn them off completely! Let others know that they are your priority.
  • 10-foot Rule: Position yourself 10 feet away from windows and buildings when stepping outside to take a call. Keep your conversations private and avoid interrupting others.
  • The Cellular Crutch: Avoid automatically turning to your smartphone when entering a new or uncomfortable situation, like a new office or a wedding reception. Take time to engage with those around you in face-to-face conversation.

Click here to see more tips for great cell phone etiquette.

Independence Day
Independence Day
July 4
Upcoming Events
Independence Day
July 4
Out of Disorder (Brushes of World)
Out of Disorder (Brushes of World)
Dental Artwork
Out of Disorder (Brushes of World)