The MCNA Provider Manual is your primary resource for understanding MCNA's policies and procedures and how to successfully complete the administrative tasks necessary to the operation of your practice.

It is important that your office be familiar with the benefit grids found toward the back of the Provider Manual. These grids display information about covered services, benefits, and limitations. For each CDT code covered under the plan, you will find details about fees, age restrictions, and required supporting documentation and more that will help you include in your claims all elements necessary for prompt processing with MCNA.

Your Provider Manual contains a wealth of information about ...

As you know, overlooking the submission requirements for claims for certain CDT codes and failing to include the proper documentation can result in a delay in processing. The opposite can yield the same result: Including too much information or documentation with your claims can also delay processing.

The MCNA Provider Manual details all required documentation necessary to submit with each covered service code. Use the Provider Manual as your guide to ensure you include nothing more than what is required when submitting a claim. For example, a caries risk assessment code must be ...