At MCNA, we continually evaluate our services to ensure that we provide you with the best tools to help you effectively manage your practice. We are pleased to be able to offer you electronic funds transfer (EFT) as a convenient way to save time and hassle when it comes to cash management in your office.

EFTs allow MCNA to complete the payment of your claims by electronically depositing funds directly into the bank account you designate instead of sending paper checks. Whenever MCNA completes an EFT transaction into your bank account, you will receive an email confirmation as well as an electronic copy of your Remittance Advice (RA) at the email address you provide.

If your office is not currently taking advantage of EFT payment services with MCNA, we encourage you to contact us today to request a copy of our Direct Deposit Authorization Form. Once you have filled in the necessary information and signed the form, you can fax, mail, or email it back to MCNA using the contact information included.

If you have questions about EFT with MCNA or would like to request the authorization form, please call our Provider Hotline at 1-855-776-6262. We will be happy to assist you in setting the service up for your office.

At MCNA, the safety and well being of our members is a priority as we work to ensure they receive high quality dental services and care from provider offices like yours across the state. We would like to bring to your attention the importance of following the proper consent procedures and compiling full documentation of all actions taken when administering nitrous oxide inhalation analgesia to an MCNA member.

In accordance with state laws and the American Dental Association (ADA) guidelines, MCNA requires the following information be obtained by your office before, during, and after (as appropriate) any administration of nitrous oxide inhalation analgesia. All pieces of information included in this list must be documented in the member record in order to remain compliant with record keeping requirements.

• Adequate medical history including age, sex and weight
• Baseline vitals, or the reasons vital signs cannot be obtained, for members age 13 and older
• Written informed consent of member, parent, or guardian
• Rationale for use of nitrous oxide
• Duration and concentration of nitrous oxide/oxygen administration
• Any complication(s) of nitrous oxide
• Statement detailing patient's condition at time of discharge

If you have questions about the requirements for documenting the administration of nitrous oxide inhalation analgesia in the member record, please contact our Provider Hotline at 1-855-776-6262 today. We are here to assist you.