MCNA's Green Initiative for 2017
MCNA is committed to being a responsible "green" company by offering our network providers solutions and technology-based innovations that help to streamline administrative processes and reduce the overall amount of waste generated.
Beginning June 1, 2017, MCNA will switch to electronic-only Remittance Advice (RA) documents that will be available to all providers through MCNA's Provider Portal. We will no longer mail paper RAs to your office. You may easily search for, view, save, and print your RAs from your Provider Portal account. All MCNA network providers have access to our free Provider Portal. If you have not already done so, please visit http://portal.mcna.net and click on "Register a New Account" to start using your Provider Portal account today.
We also recommend that you sign up for Electronic Funds Transfer (EFT) with us for faster payment of your claims. Please note, this is not required. After June 1, 2017, you will still be able to receive payments in the form of a paper check mailed to your office.
If you are unable to access MCNA's Provider Portal and need a paper copy of an RA, you can get one by calling our Provider Hotline at 1-855-776-6262 (8 a.m. to 7 p.m., Central Time, Monday through Friday). Our Representatives can produce the document upon request and send it to your office. Please click here to view the informational flyer announcing this upcoming change.