Vigilant Verification: Check Member Eligibility at Every Appointment
Member eligibility varies daily. It is important for your office staff to verify an MCNA member's eligibility not only when scheduling an appointment but also on the day of the appointment. If member eligibility with MCNA is not verified before providing services, your claim may be denied if the member was not actually eligible on the date of service.
MCNA offers you several methods for verification. All methods listed below allow you to ...