MCNA Dental
Dental Details  •  Monthly Provider Newsletter
Louisiana Edition  •  September 2022
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Louisiana Provider Hotline
1-855-701-6262
 
New Louisiana Provider Enrollment Portal
New Louisiana Provider Enrollment Portal

Please note, this information pertains to your office if you have received a letter from GAINWELL to enroll in their portal.

The Louisiana Department of Health (LDH) revised Provider Bulletin 22-4 on July 29, 2022, to inform Medicaid providers about an important update to the enrollment process using the Louisiana Medicaid Provider Enrollment Portal. The deadline for providers to enroll is now September 30, 2022. We encourage your office to refer to the LDH website for the most up-to-date information related to the Provider Enrollment Portal process. You may view the latest version of the Provider Bulletin 22-4 at https://ldh.la.gov/page/4404.

If you have a question about any of the information presented here, please do not hesitate to call MCNA's Louisiana Provider Hotline at 1-855-701-6262 (7 a.m. to 7 p.m., Central Time, Monday through Friday). We are here to help!

MCNA Updates
New Louisiana Provider Enrollment Portal

Please note, this information pertains to your office if you have received a letter from GAINWELL to enroll in their portal.

The Louisiana Department of Health (LDH) revised Provider Bulletin 22-4 on July 29, 2022, to inform Medicaid providers about an important update to the enrollment process using the Louisiana Medicaid Provider Enrollment Portal. The deadline for providers to enroll is now September 30, 2022. We encourage your office to refer to the LDH website for the most up-to-date information related to the Provider Enrollment Portal process. You may view the latest version of the Provider Bulletin 22-4 at https://ldh.la.gov/page/4404.

If you have a question about any of the information presented here, please do not hesitate to call MCNA's Louisiana Provider Hotline at 1-855-701-6262 (7 a.m. to 7 p.m., Central Time, Monday through Friday). We are here to help!

Resources to Guide You Through MCNA's Provider Portal
Resources to Guide You Through MCNA's Provider Portal

MCNA's Provider Portal allows you the freedom of fast and easy self-service to help streamline many of your daily administrative tasks. MCNA's Provider Portal allows you to easily verify member eligibility, submit claims and pre-authorization requests, view historical activity including claims and other submissions, and view and print Remittance Advice documents.

We offer a Provider Portal User Guide as the primary resource for information and tips to help your office most effectively navigate the Portal. This guide will help new users get started, provide guidance through our Provider Portal's robust functions and ....

Communication
Resources to Guide You Through MCNA's Provider Portal

MCNA's Provider Portal allows you the freedom of fast and easy self-service to help streamline many of your daily administrative tasks. MCNA's Provider Portal allows you to easily verify member eligibility, submit claims and pre-authorization requests, view historical activity including claims and other submissions, and view and print Remittance Advice documents.

We offer a Provider Portal User Guide as the primary resource for information and tips to help your office most effectively navigate the Portal. This guide will help new users get started, provide guidance through our Provider Portal's robust functions and ....

New Guidance on Nondiscrimination in Telehealth
New Guidance on Nondiscrimination in Telehealth

Technological advancements and the COVID-19 pandemic have drastically increased the importance of providing telehealth services and greatly expanded their use. The U.S. Department of Health and Human Services (HHS) and the U.S. Department of Justice (DOJ) partnered together to publish guidance on the protections in federal nondiscrimination laws as they relate to the provision of telehealth services.

This guidance helps to explain provider obligations in ...

Your Practice
New Guidance on Nondiscrimination in Telehealth

Technological advancements and the COVID-19 pandemic have drastically increased the importance of providing telehealth services and greatly expanded their use. The U.S. Department of Health and Human Services (HHS) and the U.S. Department of Justice (DOJ) partnered together to publish guidance on the protections in federal nondiscrimination laws as they relate to the provision of telehealth services.

This guidance helps to explain provider obligations in ...

SmileCon - Houston 2022
SmileCon - Houston 2022

The American Dental Association's (ADA) annual meeting "SmileCon" is scheduled for October 13-15, 2022, at the George R. Brown Convention Center in Houston. Attendees will enjoy a trio of annual meetings and the ADA SmileCon is one of them. Three large dental conferences will be under one roof: The Texas Dental Association Meeting, the Greater Houston Dental Society Star of the ...

Upcoming Events
SmileCon - Houston 2022

The American Dental Association's (ADA) annual meeting "SmileCon" is scheduled for October 13-15, 2022, at the George R. Brown Convention Center in Houston. Attendees will enjoy a trio of annual meetings and the ADA SmileCon is one of them. Three large dental conferences will be under one roof: The Texas Dental Association Meeting, the Greater Houston Dental Society Star of the ...

Correcting Overpayments from MCNA
Correcting Overpayments from MCNA

In accordance with 42 CFR §438.608(d)(2), any network provider who determines that they have received an overpayment from MCNA must notify us in writing of the reason for the overpayment and return the funds within 60 calendar days of the date on which the overpayment was identified.

The provider's office may return the overpayment by check, or may choose to have the amount deducted from a future Remittance Advice (RA).

Overpayment notifications and refund checks should be mailed to ...

Your Practice
Correcting Overpayments from MCNA

In accordance with 42 CFR §438.608(d)(2), any network provider who determines that they have received an overpayment from MCNA must notify us in writing of the reason for the overpayment and return the funds within 60 calendar days of the date on which the overpayment was identified.

The provider's office may return the overpayment by check, or may choose to have the amount deducted from a future Remittance Advice (RA).

Overpayment notifications and refund checks should be mailed to ...

National Dental Hygiene Month
National Dental Hygiene Month
October
Upcoming Events
National Dental Hygiene Month
October
World Smile Day
World Smile Day
October 7
Upcoming Events
World Smile Day
October 7