MCNA Dental
Dental Details  •  Monthly Provider Newsletter
Texas Edition  •  October 2019
Corporate Website
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Texas Provider Hotline
1-855-776-6262
Corporate Headquarters
Managed Care of North America
200 West Cypress Creek Road, #500
Fort Lauderdale, Florida 33309
 
MCNA's Performance Improvement Projects
MCNA's Performance Improvement Projects

Performance Improvement Projects (PIPs) are essential to quality improvement. Each year, MCNA's Quality Improvement Department selects study topics for our PIPs based on the unique needs of our members. For each PIP topic selected, intervention activities are designed that help overcome barriers to access and care at the member, provider, and systems levels. Our interventions often involve multiple forms of outreach to members and providers, such as targeted member text message reminders for care or personalized provider education during onsite visits with MCNA Provider Relations Representatives.

Our current ...

Quality Improvement
MCNA's Performance Improvement Projects

Performance Improvement Projects (PIPs) are essential to quality improvement. Each year, MCNA's Quality Improvement Department selects study topics for our PIPs based on the unique needs of our members. For each PIP topic selected, intervention activities are designed that help overcome barriers to access and care at the member, provider, and systems levels. Our interventions often involve multiple forms of outreach to members and providers, such as targeted member text message reminders for care or personalized provider education during onsite visits with MCNA Provider Relations Representatives.

Our current ...

Requesting Interpreter Services through MCNA
Requesting Interpreter Services through MCNA

If a member speaks a language not spoken by your office staff, MCNA can arrange for free interpreter services, including interpretation of American Sign Language (ASL), to help ensure that dental care and treatment is presented in a member's preferred or primary language.

You may request interpreter services by sending an email to interpreterservices@mcna.net. You may also contact our Provider Hotline at 1-855-776-6262 (8 a.m. to 7 p.m., Central Time, Monday through Friday).

Communication
Requesting Interpreter Services through MCNA

If a member speaks a language not spoken by your office staff, MCNA can arrange for free interpreter services, including interpretation of American Sign Language (ASL), to help ensure that dental care and treatment is presented in a member's preferred or primary language.

You may request interpreter services by sending an email to interpreterservices@mcna.net. You may also contact our Provider Hotline at 1-855-776-6262 (8 a.m. to 7 p.m., Central Time, Monday through Friday).

Special Care: Serving Young Children with Special Health Care Needs
Special Care: Serving Young Children with Special Health Care Needs

Families who have children with special health care needs face many challenges in securing the appropriate dental and health care services. Providing optimum oral health care for children with special health care needs starts with the creation of a shared philosophy of care between families and oral health professionals. Family-centered services and information enable parents and caregivers to access the best care for their child through a dental healthcare environment and professionals are responsive to the family's priorities and choices.

The National Maternal and Child Oral Health Resource Center (OHRC) provides effective oral health resources, training, and technical assistance to oral health professionals who wish to provide dental care and services to children with special health care needs. They have ...

Quality Improvement
Special Care: Serving Young Children with Special Health Care Needs

Families who have children with special health care needs face many challenges in securing the appropriate dental and health care services. Providing optimum oral health care for children with special health care needs starts with the creation of a shared philosophy of care between families and oral health professionals. Family-centered services and information enable parents and caregivers to access the best care for their child through a dental healthcare environment and professionals are responsive to the family's priorities and choices.

The National Maternal and Child Oral Health Resource Center (OHRC) provides effective oral health resources, training, and technical assistance to oral health professionals who wish to provide dental care and services to children with special health care needs. They have ...

Contacting Provider Relations
Contacting Provider Relations

Our Provider Relations team is here to provide excellent and thorough customer service for you and your office staff. If you have a question or have identified an issue that you feel requires resolution with us, please contact our team using the following information ...

MCNA Updates
Contacting Provider Relations

Our Provider Relations team is here to provide excellent and thorough customer service for you and your office staff. If you have a question or have identified an issue that you feel requires resolution with us, please contact our team using the following information ...

National Brush Day
National Brush Day
November 1
Upcoming Events
National Brush Day
November 1
National Diabetes Month
National Diabetes Month
November
Upcoming Events
National Diabetes Month
November