Member eligibility can vary daily. This makes verifying that an MCNA member is eligible for benefits before providing services an important step to complete at each appointment. We strive to make eligibility verification as quick and easy as possible through MCNA's Provider Portal at http://portal.mcna.net.
Member date of birth is required and at least one of the following:
- Medicaid ID number
- Member Last name
If you have a question about verification of member eligibility, please call our Provider Hotline at 1-855-856-6262 (7 a.m. to 7 p.m., Central Time, Monday through Friday).