MCNA Dental
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Texas Edition  •  September 2020
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MCNA's Tips for Faster Claims Processing
MCNA's Tips for Faster Claims Processing

Submitting your claims electronically using MCNA's Provider Portal results in faster processing and lowers the chances of submission errors. Our Provider Portal offers electronic claims submission to your office free of charge and provides unlimited access to tools and functionality that simplify routine administrative tasks. Designed with you in mind, our Portal incorporates user-friendly data entry screens that give you real-time feedback as your claims are being entered. This feedback notifies you when there is incorrect or missing information, such as program-specific required documentation, before you submit claims to help you avoid delays in processing and payment due to non-clean claims.

In addition to submitting electronic claims through our secure Provider Portal, you can:

  • View claim status
  • Verify member eligibility
  • Request ...
MCNA Updates
MCNA's Tips for Faster Claims Processing

Submitting your claims electronically using MCNA's Provider Portal results in faster processing and lowers the chances of submission errors. Our Provider Portal offers electronic claims submission to your office free of charge and provides unlimited access to tools and functionality that simplify routine administrative tasks. Designed with you in mind, our Portal incorporates user-friendly data entry screens that give you real-time feedback as your claims are being entered. This feedback notifies you when there is incorrect or missing information, such as program-specific required documentation, before you submit claims to help you avoid delays in processing and payment due to non-clean claims.

In addition to submitting electronic claims through our secure Provider Portal, you can:

  • View claim status
  • Verify member eligibility
  • Request prior authorizations and check status
  • Print Remittance Advice (RA) documents
  • Create an appointment book
  • View and update demographic information
  • Access Provider Manual, newsletters, program announcements, and updates
  • Set up direct deposit with MCNA

Access our Provider Portal any time at https://portal.mcna.net. Don't have an account yet? Simply follow the onscreen instructions to get started. To learn more about all that our Provider Portal can do for you, we offer a series of helpful video tutorials as well as a User Guide. Both resources are available at the bottom of the Provider Portal login page. If you need further assistance, you can reach our Portal Helpdesk at 1-855-232-6262.