MCNA offers an online Provider Portal as a great all-in-one tool for our providers and office staff. We have created a companion series of videos as a training resource for your office. These videos will guide you through creating an account and the primary functions of our powerful Portal, including the successful submission and tracking of claims, authorizations, and referrals. Our detailed videos bring the outstanding utility of our Provider Portal to life as no standard user guide could.

To get started, go to the Provider Portal login page at https://portal.mcna.net/. Click on "Online Provider Portal Tutorial Videos" at the bottom of your screen to get started.

We encourage your office to take advantage of our tutorial videos as a part of new staff training. Learn more about the training opportunities available to your office, including orientation sessions available by teleconference, by contacting your dedicated MCNA Provider Relations Representative. You may also call our Provider Hotline at 1-855-776-6262 (8 a.m. to 7 p.m., Central Time, Monday through Friday).