Providers must understand and comply with applicable legal requirements regarding informed consent from members, as well as adhere to the policies of the dental community in which they practice. Part of your role as an MCNA network provider is to ensure that each member receives adequate information about any proposed treatment and to be reasonably sure the member has understood it before proceeding. Consent documents should be in writing and be signed by the member and/or responsible party.

Written consent must be given prior to the services being rendered and must not have been revoked. Members or their responsible parties who can give written informed consent must receive information about the dental diagnoses, scope of proposed treatment, including risks and alternatives, anticipated results, and the need for and risks of the administration of sedation or anesthesia. Additionally, they must receive a full explanation of the treatment plan and give written informed consent before treatment is initiated. As a provider, you may consider seeking advice from an attorney to ensure the informed consent documentation in use at your office meets all applicable legal requirements.

More information about informed consent requirements can be found in MCNA's Provider Manual, which is always available to download from our Provider Portal or website. You may also call MCNA's Provider Hotline at 1-855-776-6262 (8 a.m. to 7 p.m., Central Time, Monday through Friday) if you have questions.