MCNA's Provider Portal allows you the freedom of fast and easy self-service to help streamline many of your daily administrative tasks. MCNA's Provider Portal allows you to easily verify member eligibility, submit claims and pre-authorization requests, view historical activity including claims and other submissions, and view and print Remittance Advice documents.

We offer a Provider Portal User Guide as the primary resource for information and tips to help your office most effectively navigate the Portal. This guide will help new users get started, provide guidance through our Provider Portal's robust functions and features, and offer tips to enhance the overall user experience.

In addition to the Provider Portal User Guide, we also offer a series of helpful tutorial videos to walk users step-by-step through the Portal's primary functions. We encourage your office to take advantage of these resources as needed and for new staff training. Please contact our dedicated Provider Relations team at TX_PR_Dept@mcna.net if you need further assistance. You may also call MCNA's Provider Hotline at 1-855-776-6262 (8 a.m. to 7 p.m., Central Time, Monday through Friday).