Requesting Interpreter Services through MCNA
If a member speaks a language not spoken by your office staff, MCNA can arrange for free interpreter services, including interpretation of American Sign Language (ASL), to help ensure that dental care and treatment is presented in a member's preferred or primary language.
You may request interpreter services by sending an email to interpreterservices@mcna.net. You may also contact our Provider Hotline at 1-855-776-6262 (8 a.m. to 7 p.m., Central Time, Monday through Friday).