MCNA Dental
Dental Details  •  Monthly Provider Newsletter
Texas Edition  •  September 2018
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Managed Care of North America
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Correcting Overpayments from MCNA
Correcting Overpayments from MCNA

Are you aware of the actions required to correct an overpayment received from MCNA? In accordance with 42 CFR §438.608(d)(2), any network provider who determines that they have received an overpayment from MCNA must notify us in writing of the reason for the overpayment and return the funds within 60 calendar days of the date on which the overpayment was identified.

The provider's office may return the overpayment by check, or may choose to have the amount deducted from a future Remittance Advice (RA).

Overpayment notifications and refund checks should be ...

MCNA Updates
Correcting Overpayments from MCNA

Are you aware of the actions required to correct an overpayment received from MCNA? In accordance with 42 CFR §438.608(d)(2), any network provider who determines that they have received an overpayment from MCNA must notify us in writing of the reason for the overpayment and return the funds within 60 calendar days of the date on which the overpayment was identified.

The provider's office may return the overpayment by check, or may choose to have the amount deducted from a future Remittance Advice (RA).

Overpayment notifications and refund checks should be ...

Help Us Keep Your Practice Details Current
Help Us Keep Your Practice Details Current

MCNA's online Provider Directory helps to ensure our members have access to high quality dental services via our extensive network of participating providers. In order to have the most accurate information about your practice or facility available to our members, please evaluate any recent changes that may have occurred, including...

Your Practice
Help Us Keep Your Practice Details Current

MCNA's online Provider Directory helps to ensure our members have access to high quality dental services via our extensive network of participating providers. In order to have the most accurate information about your practice or facility available to our members, please evaluate any recent changes that may have occurred, including...

A Note on Corrected Claims
A Note on Corrected Claims

When a claim is returned for missing information (lack of information), your office has the opportunity to correct it and resubmit for processing. To ensure the proper handling of your claim when you resubmit it to MCNA, you must clearly identify it as a corrected claim. MCNA asks that once you have attached or included the information required to complete your claim, you note "Corrected Claim" in the Office Remarks field of the claim form. This note should be included whether you are submitting your claim using a paper form or an electronic form available online through MCNA's Provider Portal (http://portal.mcna.net).

MCNA Updates
A Note on Corrected Claims

When a claim is returned for missing information (lack of information), your office has the opportunity to correct it and resubmit for processing. To ensure the proper handling of your claim when you resubmit it to MCNA, you must clearly identify it as a corrected claim. MCNA asks that once you have attached or included the information required to complete your claim, you note "Corrected Claim" in the Office Remarks field of the claim form. This note should be included whether you are submitting your claim using a paper form or an electronic form available online through MCNA's Provider Portal (http://portal.mcna.net).

Breast Cancer Awareness Month - October
Breast Cancer Awareness Month - October

Breast Cancer Awareness Month encourages us all to "think pink" in support of the fight against this disease. It is a widespread annual national campaign that is now recognized in countries across the world. The following organizations offer many ways for you and your office to ...

Upcoming Events
Breast Cancer Awareness Month - October

Breast Cancer Awareness Month encourages us all to "think pink" in support of the fight against this disease. It is a widespread annual national campaign that is now recognized in countries across the world. The following organizations offer many ways for you and your office to ...