MCNA Dental
Dental Details  •  Monthly Provider Newsletter
Texas Edition  •  November 2020
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Texas Provider Hotline
1-855-776-6262
Corporate Headquarters
Managed Care of North America
200 West Cypress Creek Road, #500
Fort Lauderdale, Florida 33309
 
MCNA's Member Education and Outreach Strategies
MCNA's Member Education and Outreach Strategies

MCNA strongly encourages our members to keep their oral health in tip-top shape through prevention and professional oral health care from quality providers like your office. In support of our goals, we have created a clear strategy for active and ongoing member outreach and education that helps to ensure that our members understand the importance of regular preventive dental care. We also leverage our partnerships with social and civic groups, public health entities, resident associations, faith-based, and other community-based organizations to better understand our members' oral healthcare needs and target outreach within the communities we serve.

Our current member education and outreach strategies include...

Quality Improvement
MCNA's Member Education and Outreach Strategies

MCNA strongly encourages our members to keep their oral health in tip-top shape through prevention and professional oral health care from quality providers like your office. In support of our goals, we have created a clear strategy for active and ongoing member outreach and education that helps to ensure that our members understand the importance of regular preventive dental care. We also leverage our partnerships with social and civic groups, public health entities, resident associations, faith-based, and other community-based organizations to better understand our members' oral healthcare needs and target outreach within the communities we serve.

Our current member education and outreach strategies include...

Provider Portal Enhancement - Claims Entry
Provider Portal Enhancement - Claims Entry

MCNA's Provider Portal is a great all-in-one tool for our providers and their office staff. We are excited to announce the release of an enhanced claims entry feature that has been designed to further simplify the claims submission process for your office. This new feature automatically pulls approved pre-authorizations for a member and allows you to add treatment codes to your claim with a single click.

There is no special process for getting started. Simply log in to your Provider Portal account at https://portal.mcna.net/ and go to the claim entry screen. Once you have entered a member's information and it is verified, our system will automatically check for all approved, non-expired pre-authorizations for that member. If a pre-authorization exists, a ...

MCNA Updates
Provider Portal Enhancement - Claims Entry

MCNA's Provider Portal is a great all-in-one tool for our providers and their office staff. We are excited to announce the release of an enhanced claims entry feature that has been designed to further simplify the claims submission process for your office. This new feature automatically pulls approved pre-authorizations for a member and allows you to add treatment codes to your claim with a single click.

There is no special process for getting started. Simply log in to your Provider Portal account at https://portal.mcna.net/ and go to the claim entry screen. Once you have entered a member's information and it is verified, our system will automatically check for all approved, non-expired pre-authorizations for that member. If a pre-authorization exists, a ...

The Main Dental Home
The Main Dental Home

Texas defines a Main Dental Home (MDH) as the dental provider that supports an ongoing relationship with the client that includes all aspects of oral health care delivered in a comprehensive, continuously accessible, coordinated, and family-centered way. A member can see his or her MDH Provider, or Main Dentist, at any location in which the provider is credentialed with MCNA.

A member can also see any MCNA-credentialed provider in the same "brick and mortar" facility in which his or her Main Dentist practices without changing the Main Dentist assignment. This only applies, however, to the facility where the member is assigned. For example, a ...

Your Practice
The Main Dental Home

Texas defines a Main Dental Home (MDH) as the dental provider that supports an ongoing relationship with the client that includes all aspects of oral health care delivered in a comprehensive, continuously accessible, coordinated, and family-centered way. A member can see his or her MDH Provider, or Main Dentist, at any location in which the provider is credentialed with MCNA.

A member can also see any MCNA-credentialed provider in the same "brick and mortar" facility in which his or her Main Dentist practices without changing the Main Dentist assignment. This only applies, however, to the facility where the member is assigned. For example, a ...

ADA Study finds COVID-19 Rate among Dentists Less Than 1%
ADA Study finds COVID-19 Rate among Dentists Less Than 1%

A new study released by the American Dental Association Science & Research Institute and Health Policy Institute (ADASRI and HPI) found that less than 1% of dentists in the United States tested positive for COVID-19 as of June 2020. Researchers from ADASRI and HPIinvited dentists from all states and Puerto Rico to fill out a survey with COVID-19 questions, infection control procedures used in their dental practice, mental, and physical health conditions. There were 2,195 respondents to the survey and only 20 had a confirmed or probable COVID-19 infection. The results from the study indicate that the efforts to control the spread of the virus have been successful.

The American Dental Association (ADA) and the Centers for Disease Control and Prevention (CDC) continue to strongly recommend the usage of masks, goggles, and face shields for all dental professionals. The ADA guidance also recommends ...

Your Practice
ADA Study finds COVID-19 Rate among Dentists Less Than 1%

A new study released by the American Dental Association Science & Research Institute and Health Policy Institute (ADASRI and HPI) found that less than 1% of dentists in the United States tested positive for COVID-19 as of June 2020. Researchers from ADASRI and HPIinvited dentists from all states and Puerto Rico to fill out a survey with COVID-19 questions, infection control procedures used in their dental practice, mental, and physical health conditions. There were 2,195 respondents to the survey and only 20 had a confirmed or probable COVID-19 infection. The results from the study indicate that the efforts to control the spread of the virus have been successful.

The American Dental Association (ADA) and the Centers for Disease Control and Prevention (CDC) continue to strongly recommend the usage of masks, goggles, and face shields for all dental professionals. The ADA guidance also recommends ...

Free Online Resource for Healthcare Professionals
Free Online Resource for Healthcare Professionals

Practice Update is a free online resource created exclusively for dental and medical healthcare professionals where you can find the latest news, scientific updates, journal articles, conference coverage, daily customized alerts, and expert opinion on all health-related topics. The website's content is organized by specialties and areas of interest, including a section dedicated to clinical dentistry. Practice Update also offers a mobile app that allows you to conveniently save items for future reading, discard articles that don't interest you, review your reading history, set up topic notifications, dashboards, and share items with your colleagues. Check out this unique educational resource at https://www.practiceupdate.com/general/aboutus/ and sign up for free to stay up-to-date with the latest dental and medical news.

Your Practice
Free Online Resource for Healthcare Professionals

Practice Update is a free online resource created exclusively for dental and medical healthcare professionals where you can find the latest news, scientific updates, journal articles, conference coverage, daily customized alerts, and expert opinion on all health-related topics. The website's content is organized by specialties and areas of interest, including a section dedicated to clinical dentistry. Practice Update also offers a mobile app that allows you to conveniently save items for future reading, discard articles that don't interest you, review your reading history, set up topic notifications, dashboards, and share items with your colleagues. Check out this unique educational resource at https://www.practiceupdate.com/general/aboutus/ and sign up for free to stay up-to-date with the latest dental and medical news.

MCNA's Compliance Program
MCNA's Compliance Program

MCNA is committed to maintaining the highest level of professional and ethical standards. To achieve our goals, we maintain a comprehensive Compliance Program to ensure we continue to provide the highest quality services in an ethical manner and in compliance with state and federal regulations.

Our Compliance Program was developed in accordance with 42 CFR § 438.608, and incorporates all relevant state and federal laws, regulations, and guidance issued by state agencies, CMS, and the Office of Inspector General. MCNA creates and maintains corporate policies and procedures that ...

MCNA Updates
MCNA's Compliance Program

MCNA is committed to maintaining the highest level of professional and ethical standards. To achieve our goals, we maintain a comprehensive Compliance Program to ensure we continue to provide the highest quality services in an ethical manner and in compliance with state and federal regulations.

Our Compliance Program was developed in accordance with 42 CFR § 438.608, and incorporates all relevant state and federal laws, regulations, and guidance issued by state agencies, CMS, and the Office of Inspector General. MCNA creates and maintains corporate policies and procedures that ...

Fun Facts About Dentistry
Fun Facts About Dentistry

Fun facts about dentistry? Yes! We hope these will give you a laugh, surprise you, or brighten up your day. Share with your staff and use them as an icebreaker with new patients.

  • The Tooth Fairy tradition of giving money to children between the ages of 5 and 12 has changed since the 1950s. Back then, kids received 25 cents for each lost tooth. In 1988, this amount increased to a dollar. Today, kids get an average of $2 per tooth!
  • Who was the first dentist in the world? His name was Hesi-Re and he lived in Egypt over 5,000 years ago. His tomb can be seen today with the inscription, "The greatest of those who deal with teeth, and of physicians."
  • What were the first toothbrushes like? They were made from ...
Communication
Fun Facts About Dentistry

Fun facts about dentistry? Yes! We hope these will give you a laugh, surprise you, or brighten up your day. Share with your staff and use them as an icebreaker with new patients.

  • The Tooth Fairy tradition of giving money to children between the ages of 5 and 12 has changed since the 1950s. Back then, kids received 25 cents for each lost tooth. In 1988, this amount increased to a dollar. Today, kids get an average of $2 per tooth!
  • Who was the first dentist in the world? His name was Hesi-Re and he lived in Egypt over 5,000 years ago. His tomb can be seen today with the inscription, "The greatest of those who deal with teeth, and of physicians."
  • What were the first toothbrushes like? They were made from ...
Winter Holiday Season
Winter Holiday Season

The end of the year is jam-packed with festivals and holidays celebrating beliefs from many different cultural backgrounds. Here is a quick reminder about the major events that inspire all of the festivities we enjoy during the upcoming month:

  • Hanukkah: December 6 through 14
    • The eight-day festival of light symbolized by the eight candles of the menorah. Gatherings and festivities involve traditional foods, gifts, and games.
  • Christmas Day: December 25
    • The day commemorating and celebrating the birth of Jesus Christ symbolized by nativity scenes and a decorated evergreen tree. Observations of this day involve music and carols, along with traditional foods and gifts.
  • Kwanzaa: December 26 - January 1
    • The seven-day festival of harvest symbolized by the seven candles of the kinara, the seven symbols, and the seven principles. Gatherings and festivities include African drums, singing and dancing, along with a large traditional meal.
  • New Year's Eve: December 31
    • The last day of the year and the close of the holiday season that is celebrated across the world with parties and countdowns during the final seconds before midnight.
Upcoming Events
Winter Holiday Season

The end of the year is jam-packed with festivals and holidays celebrating beliefs from many different cultural backgrounds. Here is a quick reminder about the major events that inspire all of the festivities we enjoy during the upcoming month:

  • Hanukkah: December 6 through 14
    • The eight-day festival of light symbolized by the eight candles of the menorah. Gatherings and festivities involve traditional foods, gifts, and games.
  • Christmas Day: December 25
    • The day commemorating and celebrating the birth of Jesus Christ symbolized by nativity scenes and a decorated evergreen tree. Observations of this day involve music and carols, along with traditional foods and gifts.
  • Kwanzaa: December 26 - January 1
    • The seven-day festival of harvest symbolized by the seven candles of the kinara, the seven symbols, and the seven principles. Gatherings and festivities include African drums, singing and dancing, along with a large traditional meal.
  • New Year's Eve: December 31
    • The last day of the year and the close of the holiday season that is celebrated across the world with parties and countdowns during the final seconds before midnight.