MCNA Dental
Dental Details  •  Monthly Provider Newsletter
Texas Edition  •  August 2019
Corporate Website
Social Media Profiles
Texas Provider Hotline
1-855-776-6262
Corporate Headquarters
Managed Care of North America
200 West Cypress Creek Road, #500
Fort Lauderdale, Florida 33309
 
Standards for Member Dental Record Documentation
Standards for Member Dental Record Documentation

Ensuring our members have access to high quality dental care is one of MCNA's highest priorities. In support of that goal, we have established standards for dental record documentation to help promote quality care through communication and consistent, effective treatment. You can find complete information about required dental record standards in MCNA's Provider Manual, which you can always access online through your Provider Portal account.

In addition to routinely documenting all required information in the member dental record, your office is responsible for ...

Quality Improvement
Standards for Member Dental Record Documentation

Ensuring our members have access to high quality dental care is one of MCNA's highest priorities. In support of that goal, we have established standards for dental record documentation to help promote quality care through communication and consistent, effective treatment. You can find complete information about required dental record standards in MCNA's Provider Manual, which you can always access online through your Provider Portal account.

In addition to routinely documenting all required information in the member dental record, your office is responsible for ensuring that dental records are:

  • Safeguarded against loss, destruction, or unauthorized use and are maintained for all members evaluated or treated, and
  • Readily available for review and audit by MCNA staff, in addition to any other clinical data necessary for successful review.

For more information about our dental record standards, please refer to MCNA's Provider Manual or call our Provider Hotline at 1-855-776-6262 (8 a.m. to 7 p.m., Central Time, Monday through Friday).