Click on the YTBC Medicaid Provider Portal Link to Access Medicaid Health Information
Are you having a hard time accessing a Medicaid patient's health information? The YourTexasBenefitsCard (YTBC) website can help with that. Whether the client is in fee-for-service or part of a Managed Care Organization or Dental Maintenance Organization, YTBC can give you access to:
- Verify eligibility and view program information (including third-party insurances);
- View Medicaid patients' health information such as past Medicaid visits, diagnosis and treatments, lab claim information, vaccines and prescription medicines;
- View Texas Health Steps (THSteps) information;
- View Broadcast Message Alerts; and
- Blue Button - request a consolidated, downloadable report of a patient's health information.
Simply click on the 'YTBC: Medicaid Provider Portal' link in the following sections of the MCNA Provider Portal: View Eligibility, View Claim, View Pre-Authorizations, and View Referral pages.
Have questions OR need help? Please call the YTBC Help Desk toll-free phone number: 1-855-827-3747, 7 a.m. to 7 p.m. Central Time, Monday through Friday.