MCNA Dental
Dental Details  •  Monthly Provider Newsletter
Texas Edition  •  June 2021
Corporate Website
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Texas Provider Hotline
1-855-776-6262
Corporate Headquarters
Managed Care of North America
200 West Cypress Creek Road, #500
Fort Lauderdale, Florida 33309
 
Know Your Provider Manual
Know Your Provider Manual

MCNA's goal is to provide quality dental services to our members, and we recognize the vital role your dental office plays in meeting that goal. To support you, we maintain a comprehensive Provider Manual to provide you with an explanation of administrative procedures, provisions, and benefit information.

The MCNA Provider Manual is updated periodically. We encourage your office to review the most recent version to stay informed about evolving policy requirements and updates to the benefits and value-added services available to MCNA members. Access to the most current version of MCNA's Provider Manual is always available through your Provider Portal account.

Communication
Know Your Provider Manual

MCNA's goal is to provide quality dental services to our members, and we recognize the vital role your dental office plays in meeting that goal. To support you, we maintain a comprehensive Provider Manual to provide you with an explanation of administrative procedures, provisions, and benefit information.

The MCNA Provider Manual is updated periodically. We encourage your office to review the most recent version to stay informed about evolving policy requirements and updates to the benefits and value-added services available to MCNA members. Access to the most current version of MCNA's Provider Manual is always available through your Provider Portal account.

Verification of Member Eligibility
Verification of Member Eligibility

Member eligibility can vary daily. This makes verifying that an MCNA member is eligible for benefits before providing services an important step to complete at each appointment. We strive to make eligibility verification as quick and easy as possible through MCNA's Provider Portal at http://portal.mcna.net.

Member date of birth is required and at least one of the ...

Your Practice
Verification of Member Eligibility

Member eligibility can vary daily. This makes verifying that an MCNA member is eligible for benefits before providing services an important step to complete at each appointment. We strive to make eligibility verification as quick and easy as possible through MCNA's Provider Portal at http://portal.mcna.net.

Member date of birth is required and at least one of the ...

Medicaid Expansion Act
Medicaid Expansion Act

The Partnership for Medicaid is a non-partisan, nationwide coalition made up of organizations representing clinicians, safety net health plans and counties. The American Dental Association (ADA) is a member of the Partnership for Medicaid and supports their initiative on a new legislation to incentivize states to expand Medicaid for its constituents.

The partnership sent an official letter to thank the lawmakers who introduced the States Achieve Medicaid Expansion Act (SAME Act). This legislation would ...

Your Practice
Medicaid Expansion Act

The Partnership for Medicaid is a non-partisan, nationwide coalition made up of organizations representing clinicians, safety net health plans and counties. The American Dental Association (ADA) is a member of the Partnership for Medicaid and supports their initiative on a new legislation to incentivize states to expand Medicaid for its constituents.

The partnership sent an official letter to thank the lawmakers who introduced the States Achieve Medicaid Expansion Act (SAME Act). This legislation would ...

Chronic No-Shows? You have MCNA's Support!
Chronic No-Shows? You have MCNA's Support!

MCNA is here to help your office address missed appointments. Our members have a responsibility to attend all scheduled appointments. Please let us know if you need assistance with an MCNA member who routinely breaks appointments. We encourage you to use the Member Outreach Form to identify a member for follow up. This form is available to download from our website and in your Provider Portal account.

You can also reach out to MCNA's Provider Hotline at 1-855-776-6262 (8 a.m. to 7 p.m., Central Time, Monday through Friday) for assistance.

Your Practice
Chronic No-Shows? You have MCNA's Support!

MCNA is here to help your office address missed appointments. Our members have a responsibility to attend all scheduled appointments. Please let us know if you need assistance with an MCNA member who routinely breaks appointments. We encourage you to use the Member Outreach Form to identify a member for follow up. This form is available to download from our website and in your Provider Portal account.

You can also reach out to MCNA's Provider Hotline at 1-855-776-6262 (8 a.m. to 7 p.m., Central Time, Monday through Friday) for assistance.

Beat the Professional Burnout with Dental Podcasts
Beat the Professional Burnout with Dental Podcasts

Burnout is a mental and physical state that occurs when our body-mind system is constantly exposed to high levels of stress. The point where our system can no longer handle stress is different for everyone. Common signs of possible burnout are depleted energy levels that result in procrastination, hopelessness, and self-doubt.

One easy way to combat stress associated with professional pressure and recover from workday worries is by listening to innovative dental podcasts. These podcasts offer a wealth of information that you may ...

Your Practice
Beat the Professional Burnout with Dental Podcasts

Burnout is a mental and physical state that occurs when our body-mind system is constantly exposed to high levels of stress. The point where our system can no longer handle stress is different for everyone. Common signs of possible burnout are depleted energy levels that result in procrastination, hopelessness, and self-doubt.

One easy way to combat stress associated with professional pressure and recover from workday worries is by listening to innovative dental podcasts. These podcasts offer a wealth of information that you may ...

Ultraviolet Safety Awareness Month - July
Ultraviolet Safety Awareness Month - July

Get out your sunglasses! July is Ultraviolet (UV) Safety Awareness Month; however, our eyes and skin are at risk all year round. UV rays are an invisible kind of radiation that can come not only from the sun but also from tanning beds and sunlamps. Here are some tips to minimize the risk of UV exposure to the eyes from the American Academy of Ophthalmology:

  • Don't focus on color or darkness of sunglass lenses: Select sunglasses that block UV rays. Don't be deceived by color or cost. The ability to block UV light is not dependent on the price tag or how dark the sunglass lenses are.
  • Check for 100 percent UV protection: Make sure your sunglasses block 100 percent of UV-A and UV-B rays.
  • Choose wrap-around styles: Ideally, your sunglasses should wrap all the way around to your temples, so the sun's rays can't enter from the side.
  • Wear a ...
Upcoming Events
Ultraviolet Safety Awareness Month - July

Get out your sunglasses! July is Ultraviolet (UV) Safety Awareness Month; however, our eyes and skin are at risk all year round. UV rays are an invisible kind of radiation that can come not only from the sun but also from tanning beds and sunlamps. Here are some tips to minimize the risk of UV exposure to the eyes from the American Academy of Ophthalmology:

  • Don't focus on color or darkness of sunglass lenses: Select sunglasses that block UV rays. Don't be deceived by color or cost. The ability to block UV light is not dependent on the price tag or how dark the sunglass lenses are.
  • Check for 100 percent UV protection: Make sure your sunglasses block 100 percent of UV-A and UV-B rays.
  • Choose wrap-around styles: Ideally, your sunglasses should wrap all the way around to your temples, so the sun's rays can't enter from the side.
  • Wear a ...
Independence Day - July 4
Independence Day - July 4

We celebrate our Independence Day each year to commemorate our Nation's separation from England. Here is a closer look at the meaning behind Independence Day and why we celebrate on the fourth of July.

The Continental Congress initially met in 1774 in the city of Philadelphia as a ...

Upcoming Events
Independence Day - July 4

We celebrate our Independence Day each year to commemorate our Nation's separation from England. Here is a closer look at the meaning behind Independence Day and why we celebrate on the fourth of July.

The Continental Congress initially met in 1774 in the city of Philadelphia as a ...