MCNA Dental
Dental Details  •  Monthly Provider Newsletter
Texas Edition  •  September 2019
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1-855-776-6262
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Managed Care of North America
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Correcting Overpayments from MCNA
Correcting Overpayments from MCNA

Are you aware of the actions required to correct an overpayment received from MCNA? In accordance with 42 CFR § 438.608(d)(2), any network provider who determines that they have received an overpayment from MCNA must notify us in writing of the reason for the overpayment and return the funds within 60 calendar days of the date on which the overpayment was identified.

The provider's office may return the overpayment by check, or may choose to have the amount ...

MCNA Updates
Correcting Overpayments from MCNA

Are you aware of the actions required to correct an overpayment received from MCNA? In accordance with 42 CFR § 438.608(d)(2), any network provider who determines that they have received an overpayment from MCNA must notify us in writing of the reason for the overpayment and return the funds within 60 calendar days of the date on which the overpayment was identified.

The provider's office may return the overpayment by check, or may choose to have the amount ...

A Note on Corrected Claims
A Note on Corrected Claims

When a claim is returned for missing information (lack of information), your office has the opportunity to correct it and resubmit for processing. To ensure the proper handling of your claim when you resubmit it to MCNA, you must clearly identify it as a corrected claim. MCNA asks that once you have attached or included the information required to complete your claim, you ...

MCNA Updates
A Note on Corrected Claims

When a claim is returned for missing information (lack of information), your office has the opportunity to correct it and resubmit for processing. To ensure the proper handling of your claim when you resubmit it to MCNA, you must clearly identify it as a corrected claim. MCNA asks that once you have attached or included the information required to complete your claim, you ...

Help Us Keep Your Practice Details Current
Help Us Keep Your Practice Details Current

MCNA's online Provider Directory helps to ensure our members have access to high quality dental services via our extensive network of participating providers. In order to have the most accurate information about your practice or facility available to our members, please evaluate any recent changes that may have occurred, including...

Your Practice
Help Us Keep Your Practice Details Current

MCNA's online Provider Directory helps to ensure our members have access to high quality dental services via our extensive network of participating providers. In order to have the most accurate information about your practice or facility available to our members, please evaluate any recent changes that may have occurred, including...

Take a Closer Look: Health Literacy Environment
Take a Closer Look: Health Literacy Environment

Your office is a literacy-rich environment filled with signs, postings, informational booklets, magazines, and forms. You expect your patients to be able to understand the signs, complete forms, and otherwise comprehend the information available to them in order to successfully navigate their dental appointment. Their ability to do this is a part of their individual oral health literacy, which the American Dental Association defines as the degree to which individuals have the capacity to obtain, process and understand basic health information and services needed to make appropriate oral health decisions.

An individual's oral health literacy can be impacted by the...

Quality Improvement
Take a Closer Look: Health Literacy Environment

Your office is a literacy-rich environment filled with signs, postings, informational booklets, magazines, and forms. You expect your patients to be able to understand the signs, complete forms, and otherwise comprehend the information available to them in order to successfully navigate their dental appointment. Their ability to do this is a part of their individual oral health literacy, which the American Dental Association defines as the degree to which individuals have the capacity to obtain, process and understand basic health information and services needed to make appropriate oral health decisions.

An individual's oral health literacy can be impacted by the...

Breast Cancer Awareness Month - October
Breast Cancer Awareness Month - October

Breast Cancer Awareness Month encourages us all to "think pink" in support of the fight against this disease. It is a widespread annual national campaign that is now recognized in countries across the world. The following organizations offer many ways for you and your office to ...

Upcoming Events
Breast Cancer Awareness Month - October

Breast Cancer Awareness Month encourages us all to "think pink" in support of the fight against this disease. It is a widespread annual national campaign that is now recognized in countries across the world. The following organizations offer many ways for you and your office to ...

Halloween - October 31st
Halloween - October 31st

Halloween has its roots in several cultures and belief systems. One of the most beloved traditions on Halloween, trick-or-treating, has existed since medieval times. Both children and adults put on costumes during the three-day celebration of "Hallowmas" and went door-to-door asking for food or money in exchange for a song or a prayer. Today children enjoy this same tradition, seeking candy from the houses they visit, but they often end up with too many sweets! This year, help your patients and parents promote a healthier Halloween by suggesting they ...

Upcoming Events
Halloween - October 31st

Halloween has its roots in several cultures and belief systems. One of the most beloved traditions on Halloween, trick-or-treating, has existed since medieval times. Both children and adults put on costumes during the three-day celebration of "Hallowmas" and went door-to-door asking for food or money in exchange for a song or a prayer. Today children enjoy this same tradition, seeking candy from the houses they visit, but they often end up with too many sweets! This year, help your patients and parents promote a healthier Halloween by suggesting they ...